الشكاوى والإرجاعات
In the case of complaints, damage during shipping, errors in data transmission or some other defect, please contact us within two working days from receiving the shipment..
The buyer is obliged to make a complaint by email at: info@lasuvero.com, in writing within the legal deadline of 14 days
The right to complaint the buyer/customer acquires if:
The goods are not delivered according to the instructions from the order
The delivered goods do not correspond to the standards
The goods were damaged during delivery
On receiving the goods the customer has to check the validity of the order, and is obliged to compare the received items with the account, if something is missing, it is necessary to immediately note that because later claims will not be considered.
All complaints will be solved in the agreement with the customer or the consignee.
الشحن و التسليم
Shipping costs across Europe are approx. € 23/purchase, regardless of the number of units purchased.
Delivery time within Europe: 2-3 working days, goods are dispatched on the same day as order (they are always in stock).
Automatic shipping insurance on all deliveries.
Worldwide deliveries
Delivery time: maximum 14 days
العملاء من الشركات
CORPORATE CUSTOMERS – HAIRDRESSERS & STYLISTS WHO WANT TO SHOP WITH US
You who have registered a company or association, are a hairdressing school or a hairdressing student can apply for a company account. As a registered corporate customer with us, you always get discounted prices.
We only send the newsletters if we have any actual news to present or if we have a discount we want to offer you. The registration normally takes 2 days from the time we receive your application. Be sure to provide all the requested information, otherwise it may take longer for us to process your application.
Send an email to info@lasuvero.com with the following information:
– Company name
– Organization number
– Contact person, first and last name
– Delivery address (street, postcode and city):
– Phone number
